Terms and Conditions
A. Terms and Conditions of Sale:
1. BY PLACING AN ORDER BY TELEPHONE, AND/OR VIA WEBSITE, AND/OR A CONVENTION, AND/OR A RETAIL STORE, THE CUSTOMER AGREES TO BE BOUND BY AND ACCEPTS (A) THE TERMS AND CONDITIONS OF SALE, (B) RETURN & REPLACEMENT POLICY AND (C) THE LIMITED WARRANTY (ALL LISTED HEREUNDER) UNLESS THE CUSTOMER AND STAGE DOOR HAVE SIGNED A SEPARATE AGREEMENT, IN WHICH CASE THE SEPARATE AGREEMENT WILL GOVERN.
2. "We", “Our", "Us" or ‘Third Party Suppliers” refers to Stage Door, and or the Jazz Tap Center, Inc. and/or The Miller & Ben Tap Shoes.
4. Stage Door & (Jazz Tap Centres, Inc.’s Representatives) - Sizing Liability: Recommendation on shoe sizing during fitting, advised by a Stage Door sales representative shall be treated as ADVICE ONLY. The customer acknowledges that it is the customer's sole responsibility to determine the correct size of shoes that are comfortable and/or suitable, before placing an order. Jazz Tap Center, Inc. representative or its third party suppliers (STAGE DOOR) shall not be held responsible for unfit shoes ordered by the customer.
B. Stocked Shoes / Return / Replacement Policy:
In Stock Miller & Ben Tap Shoes:
a) Stage Door carry stock of Black Jazz Tap Masters (JTM’s) and Triple Threats (TT) both in medium and wide fittings. We carry a small range of various colours and styles of each shoe. Call or email us to enquire on the current list of ‘in stock’ M&B Tap Shoes in your size.
b) ALL of our M&B Tap Shoes come with toe and heel taps already installed.
c) Exchange or Replacement of ‘In Stock’ M&B Tap Shoes are available within 30 Days of the initial purchase date. Any time after, Stage Door has the right to refuse a customers attempt to exchange or refund.
d) M&B Tap Shoes with taps that are re-installed by other cobblers are not exchangeable.
e) Please be sure to try any new pair of M&B Tap Shoe on a carpet, to avoid damage or scratches to the shoes and/or the taps.
f) Exchange or replacement M&B Tap Shoes must be unused, unscratched, un-smudged or stained.
g) Please contact Stage Door for a return authorisation before sending any shoes back.
h)We reserve the right to refuse exchange or replacement of M&B Tap Shoes that are not reusable or resalable at our own discretion.
2. Custom Colours / Custom Made M&B Tap Shoe
a)'Custom Made' M&B Tap Shoes are shoes that were made for the customer, with his/her colour and/or model specifications.
b)'Custom Made' M&B Tap Shoes are also shoes that were ordered by the customer with unmatched sizes, and/or with the Orthodic Enabled (ORT) features.
c)All sales of custom made M&B Tap Shoes are FINAL. NO RETURNS, EXCHANGES OR REFUNDS.
d) The customer acknowledges that colours and patterns might change significantly between orders and hides, and that Jazz Tap Center, Inc. and Stage Door does not give any guarantee to colours, shades or patterns, nor enable any replacement or exchange, due to colour or pattern fluctuations.
e)Orders for 'Custom Made' M&B Tap Shoes are being accepted continuously. Estimated supply time will be notified by e-mail upon receiving the order.
3. Repeat Shipping Charges:
a)Repeat shipping charges apply again on all returned, exchanged or replaced M&B Tap Shoes.
b)The Customer pays shipping to return any and all products.
4. Damaged Products during Shipment:
a)All packages shipped from the Jazz Tap Center, Inc. offices are inspected prior to shipment to ensure quality.
b) However, from time to time, damage during shipping may occur. Jazz Tap Centre, Inc. and Stage Door is NOT to be held responsible for any damaged or faulty products during the time of its arrival and sale to The Customer.
C. Limited Warranty
The Miller & Ben Tap Shoes:
1. Limited Warranty:
a) The Miller & Ben Tap Shoes are warranted for a period of Ninety (90) days from the date of supply, to be free of defects in materials or workmanship.
b) For purposes of this limited warranty, 'REFURBISHED' means a pair of M&B Tap Shoes that has been returned to its original manufactured specifications.
c) Proof of purchase is required in the form of a dated sales receipt which evidences that the M&B Tap Shoes are within the Limited Warranty Period.
d) The Jazz Tap Center, Inc. will repair or replace a defective pair of shoes with a new or refurbished M&B Tap Shoes, at its option, at no charge during the ninety (90) days limited warranty period.
e) Unless otherwise stated, REPLACEMENT M&B Tap Shoes are warranted to be free from defects in material or workmanship for sixty (60) days from the day of replacement, or for the remainder of the Limited Warranty Period, whichever is longer.
f)The customer is responsible for all repeat shipping charges.
g) Stage Door and Jazz Tap Center, Inc. shall have no obligation to repair, replace or refund the customer until the defective shoes are returned to Jazz Tap Center, Inc.
h) The above repair or replacement of said M&B Tap Shoes shall be within a reasonable timeframe or within the next/following order timeframe from the factory.
i) Stage Door and Jazz Tap Centre's limited warranty covers only those defects that arise as a result of normal use of The M&B Tap Shoes, and DOES NOT cover any problems that arise as a result of:
I Improper maintenance.
II Improper storage.
III Exposure to extreme temperature fluctuations or extensive humidity.
V Installation of the taps by others.
VI M&B Tap Shoes with toe or heel clickers.
VII Unauthorised modification of the shoes or tampering with the structure of the shoes in any way, shape or form.
2. Limitation of Liability:
a) THE CUSTOMER AGREES THAT IF HIS/HER MILLER & BEN TAP SHOES FAIL, THE MAXIMUM LIABILITY OF JAZZ TAP CENTER, INC. OR ITS THIRD PARTY SUPPLIERS, UNDER THIS LIMITED WARRANTY, IS EXPRESSLY LIMITED TO THE PRICE THE CUSTOMER HAS ORIGINALLY PAID FOR THE MILLER & BEN TAP SHOES OR THE COST OF REPAIR OR REPLACEMENT OF ANY COMPONENT THAT MALFUNCTION IN THE CONDITIONS OF A NORMAL USE.
b) NEITHER STAGE DOOR AND JAZZ TAP CENTER, INC. SHALL BE LIABLE FOR ANY DAMAGES CAUSED BY THE USE OF THE MILLER & BEN TAP SHOES.
c) NEITHER STAGE DOOR AND JAZZ TAP CENTER, INC. SHALL BE LIABLE FOR ANY CLAIMS FOR PERSONAL INJURY CAUSED BY THE USE OF THE MILLER & BEN TAP SHOES.
d) NEITHER STAGE DOOR AND JAZZ TAP CENTER, INC. SHALL BE LIABLE FOR ANY INCIDENT OR DAMAGE, INDIRECT OR CONSEQUENTIAL INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF REVENUE, DOWNTIME AND USER'S TIME, BREACH OF CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT OR OTHERWISE, OR ANY OTHER LEGAL THEORY RELATED TO THE USE OF THE MILLER & BEN TAP SHOES.
e) NEITHER STAGE DOOR AND JAZZ TAP CENTER, INC. SHALL BE LIABLE FOR ANY CLAIM MADE BY THE CUSTOMER FOR A THIRD PARTY.
f) ANY WARRANTY FOR INTELLECTUAL PROPERTY INFRINGEMENT IS HEREBY DISCLAIMED.
g) THE REMEDIES PROVIDED IN THIS LIMITED WARRANTY STATEMENT ARE THE CUSTOMER'S SOLE AND EXCLUSIVE REMEDIES.